Due to ongoing impacts of COVID-19 we have made the decision to close our US Retail stores to operate exclusively online to continue to bring you more of the best Australian activewear than ever before.
Why is Lorna Jane closing its retail stores?
While Covid-19 has been tough on much of the retail industry, Lorna Jane too has been affected by the ongoing issues surrounding retail store closures however, our business as a whole has never been in a better place. So while it might be goodbye to our stores for now, we’re really excited to be able to focus our energy on bringing you the best online experience and product out there.
Will Lorna Jane still operate online in the USA?
Absolutely, yes. It’s not goodbye, you can shop with us 24/7 Online. We’ve been working hard on updating our systems and online returns process, to make it easier for you to shop online with Lorna Jane.
How can I return an item I bought instore?
We understand you may change your mind on the size or style you have purchased, you can learn more about our Return Policy here.
How do I use the gift card I received from my online return and how long is it valid for?
We offer a Lorna Jane Gift Card that has no expiry so you can shop when it suits you.
Does this mean I have to pay for shipping now?
All orders over $99 qualify for free shipping, yay!
Do you offer free returns?
To welcome you to shop Lorna Jane exclusively online we would love to offer you 30 day of free returns up until the 14th of October 2021. To receive your free return label please reach out to our Customer Care team via Live Chat available between 2pm to 2am Sunday to Thursday PDT and provide your order or receipt number. We look forward to servicing you!