This page sets out the Terms and Conditions of Lorna Jane Promotions provided by Lorna Jane USA Inc. These Terms and Conditions are intended to protect you and Lorna Jane USA Inc. and are applicable to you as the Customer. If you do not understand the below Terms & Conditions, or if you have any questions, please reach out to Customer Care via Live Chat for support.
All promotional offers offered via SMS, email, post or by a Lorna Jane Team Member, as authorized by Lorna Jane USA Inc., are subject to the below conditions. Proof of receipt of promotion must be provided to a Lorna Jane Team Member in store within the validity dates. Any and/or all codes required for redemption when shopping online at www.lornajane.com must be entered at the cart stage online prior to proceeding to payment. If you fail to enter your promotion code prior to checkout at www.lornajane.com the difference cannot be refunded or credited after the transaction has been finalized. Promotional discount offerings are not to be used in conjunction with any other offer. Only one promotion can be applied per purchase.
Shop our promotional offers.
Conditions apply. Valid online at lornajane.com from 10/16/2023 while stocks last. Promotion valid on products found on /sale & /outlet only. Prices as marked. Discount off previously marked price. Price applied on product page and at cart. Offer cannot be redeemed after the order has been placed and the confirmation email has been sent. Offer not in conjunction with any other offer or Active Elite account. Not valid when purchasing gift cards. All sales are Final Sale. No change of mind exchanges or refunds on Final Sale. No substitutions. Lorna Jane has the right to end or extend offer periods, without notice.
Conditions apply. Valid online at lornajane.com from 10/16/2023 while stocks last. Discount off original price. Promotion valid Full Priced Product only. Excludes All Compress & Compact Sports Bras, All Amy Phone Pocket Tech Leggings, All Amy Winter Thermal Phone Pocket Leggings, All Ultra Amy Thermal Ankle Biter Leggings and All All Day Lotus Thermal No Chafe Full Length Leggings. Price applied on product page and at cart. Offer cannot be redeemed after the order has been placed and the confirmation email has been sent. Offer not in conjunction with any other offer or Active Elite account. Not valid when purchasing gift cards. No substitutions. Lorna Jane has the right to end or extend offer periods, without notice.
Conditions apply. Valid online at lornajane.com from 10/13/2023 while stocks last. Discount off original price. Promotion valid selected styles on page offers/limited-sale. Price applied on product page and at cart. Offer cannot be redeemed after the order has been placed and the confirmation email has been sent. Offer is not in conjunction with any other offer or under Active Elite account. It cannot be added after the order has been placed and the confirmation email has been sent. Not valid when purchasing gift cards. Lorna Jane has the right to end or extend offer periods, without notice.
Conditions apply. Valid online at lornajane.com from 08/29/2023 while stocks last. Discount off original price. Promotion valid on full price Compress & Compact Sports Bras only. Excludes Sale and Outlet product. Price applied on product page and at cart. Offer cannot be redeemed after the order has been placed and the confirmation email has been sent. Offer not in conjunction with any other offer or Active Elite account. Not valid when purchasing gift cards. No substitutions. Lorna Jane has the right to end or extend offer periods, without notice.
Conditions apply. Valid in one transaction online at lornajane.com from 10/03/2023 while stock lasts. Promotion valid on products LB0427_ and 022373_ only. Price applied on product page and at cart. Offer cannot be redeemed after the order has been placed and the confirmation email has been sent. Offer not in conjunction with any other offer or Active Elite account. Not valid when purchasing gift cards. No substitutions. Lorna Jane has the right to end or extend offer periods, without notice.
Conditions apply. Valid in one transaction online at lornajane.com from 10/03/2023 while stock lasts. Promotion valid on products LB0384_, 102223_, 022240_, LB0428, LB0429_ and 032373_ only. Price applied on product page and at cart. Offer cannot be redeemed after the order has been placed and the confirmation email has been sent. Offer not in conjunction with any other offer or Active Elite account. Not valid when purchasing gift cards. No substitutions. Lorna Jane has the right to end or extend offer periods, without notice.
Conditions apply. Valid in one transaction online at lornajane.com while stock lasts. Promotion valid on Full Price, Sale and Outlet product. Offer will be applied at cart and checkout once the cart total has reached over $180. It cannot be added after the order has been placed and the confirmation email has been sent. Offer not in conjunction with any other offer or Active Elite account. Not valid when purchasing gift cards. No substitutions. Lorna Jane has the right to end or extend offer periods, without notice.
Conditions apply. Valid online at lornajane.com from 08/29/2023 while stocks last. Discount off original price. Promotion valid on full price Compress & Compact Sports Bras only. Excludes Sale and Outlet product. Price applied on product page and at cart. Offer cannot be redeemed after the order has been placed and the confirmation email has been sent. Offer not in conjunction with any other offer or Active Elite account. Not valid when purchasing gift cards. No substitutions. Lorna Jane has the right to end or extend offer periods, without notice.
Conditions apply. Valid online via lornajane.com from 10/03/2023 while stocks last. Promotion valid on Lotus No Chafe Ankle Biter Leggings in Black (LB0417_BLK) only. Price applied on product page and at cart. Offer is not in conjunction with any other offer or under an Active Elite account. It cannot be added after the order has been placed and the confirmation email has been sent. Not valid when purchasing gift cards. Lorna Jane has the right to end or extend offer periods, without notice.
Conditions apply. Valid online at lornajane.com from 10/03/2023 while stock lasts. Promotion valid on Reset Sweat (022321_) and Reset Trackpant (022322_) only. Price applied on product page and at cart. Offer is not in conjunction with any other offer or under an Active Elite account. It cannot be added after the order has been placed and the confirmation email has been sent. Not valid when purchasing gift cards. No substitutions. Lorna Jane has the right to end or extend offer periods, without notice.
Conditions apply. Valid online at lornajane.com from 09/26/2023 while stocks last. Promotion valid on full price Sammy Sports Bra in Black and White (LB0128_W, LB0128_BLK) with the purchase of any item in the same order only. Price applied at cart when promotional code ‘SAMMY’ has been entered. Offer cannot be redeemed after the order has been placed and the confirmation email has been sent. Offer not in conjunction with any other offer or Active Elite account. Not valid when purchasing gift cards. No substitutions. Lorna Jane has the right to end or extend offer periods, without notice.
Conditions apply. Valid online at lornajane.com from 07/13/2023 while stocks last. Promotion valid on Full Price Flare Leggings (LB0436_, 0623111_, 012326_) only. Price applied on product page and at cart. Discount off original price. Offer is not in conjunction with any other offer or under an Active Elite account. It cannot be added after the order has been placed and the confirmation email has been sent. Not valid when purchasing gift cards. Lorna Jane has the right to end or extend offer periods, without notice.
Conditions apply. Valid online at lornajane.com from 09/26/2023 while stocks last. Discount off original price. Promotion valid on full price Flashdance Pants (LB0134, 052377) only. Price applied on product page and at cart. Offer is not in conjunction with any other offer or under Active Elite account. It cannot be added after the order has been placed and the confirmation email has been sent. Not valid when purchasing gift cards. Lorna Jane has the right to end or extend offer periods, without notice.
Conditions apply. Valid in-store and online at lornajane.com from 09/19/2023 until 09/25/2023 while stocks last. Discount off original price. Promotion valid Full Priced Product. Excludes Flashdance Pant (LB0134), All Compress and Compact Sports bras, Sale and Outlet product. Price applied on product page and at cart. Offer cannot be redeemed after the order has been placed and the confirmation email has been sent. Offer not in conjunction with any other offer or Active Elite account. Not valid when purchasing gift cards. No substitutions. Lorna Jane has the right to end or extend offer periods, without notice.
Conditions apply. Valid online at lornajane.com from 08/29/2023 until 10/02/2023 while stock lasts. Promotion valid on Full Price Lotus Shorts (LB0477, LB0408, LB0407, 012369, 012387, 022360, 052341, 062377, 082263, 092215, 092220, 092221, 102244, 112256, 112292, 122271, 122282, 122285, 052227, LB0382, LB0320) only. Discount off original price. Price applied on product page and at cart. Excludes Sale and Outlet product. Offer is not in conjunction with any other offer or Active Elite account. It cannot be added after the order has been placed and the confirmation email has been sent. Not valid when purchasing gift cards. No substitutions. Lorna Jane has the right to end or extend offer periods, without notice.
Conditions apply. Valid online at lornajane.com from 08/29/2023 until 10/02/2023 while stock lasts. Promotion valid on Full Price Lotus Sports Bras (012385, 022372, 042387, 062374, 082258, 092203, 122266, LB0395, 072360) only. Discount off original price. Price applied on product page and at cart. Excludes Sale and Outlet product. Offer is not in conjunction with any other offer or Active Elite account. It cannot be added after the order has been placed and the confirmation email has been sent. Not valid when purchasing gift cards. No substitutions. Lorna Jane has the right to end or extend offer periods, without notice.
Conditions apply. Valid online at lornajane.com from 08/29/2023 until 10/02/2023 while stock lasts. Promotion valid on Full Price Lotus Leggings (LB0236, LB0321, LB0446, LB0416, LB0417, LB0418, 012368, 012383, 022370, 042388, 062375, 072361, 082261, 082262, 092230, 102243, 112257, 122278, 122287, LB0415, 052226, LB0235, LB0233, LB0234) only. Discount off original price. Price applied on product page and at cart. Excludes Sale and Outlet product. Offer is not in conjunction with any other offer or Active Elite account. It cannot be added after the order has been placed and the confirmation email has been sent. Not valid when purchasing gift cards. No substitutions. Lorna Jane has the right to end or extend offer periods, without notice.
Conditions apply. Valid online at lornajane.com from 09/12/2023 until 09/18/2023 while stocks last. Discount off original price. Promotion valid on products found at /offers/exclusive-sale only. Price applied on product page and at cart. Offer is not in conjunction with any other offer or under Active Elite account. It cannot be added after the order has been placed and the confirmation email has been sent. Not valid when purchasing gift cards. Lorna Jane has the right to end or extend offer periods, without notice.
Conditions apply. Valid online only at lornajane.com from 08/25/2023 until 09/11/2023 or while stocks last. Promotion valid on sale and outlet products only. Discount is off the marked price. Price applied on product page and at cart when promotional code ‘TAF30’ is entered at cart. Offer is not in conjunction with any other offer or under an Active Elite account. It cannot be added after the order has been placed and the confirmation email has been sent. Not valid when purchasing gift cards. Lorna Jane has the right to extend offer periods, without notice. Returned products marked Final Sale are eligible for a Gift Card only and must be returned to our Online Warehouse. No refunds or exchanges unless item is deemed faulty.
Conditions apply. Valid online at lornajane.com from 08/29/2023 to 09/04/2023 while stock lasts. Promotion valid on all sports bras found online at lornajane.com. Price applied on product page and at cart. Offer cannot be redeemed after the order has been placed and the confirmation email has been sent. Offer not in conjunction with any other offer or Active Elite account. Not valid when purchasing gift cards. No substitutions. Lorna Jane has the right to end or extend offer periods, without notice.
We are so confident you will love this essential staple as much as we do that we are offering a 30-day money back guarantee! Should you not love this style, you are welcome to return via our Return Portal for a full refund back to the original payment method for the price paid for that style.
Please know this only applies to full priced items purchased after 1 September 2022 and does not include Final Sale items. Any delivery or shipping costs are not covered by this guarantee and must be borne by you. The garment does not need to be unworn, and tags do not need to be intact; however if the garment does arrive damaged, it will not be eligible for a refund. Proof of purchase is required.
Once we receive your returned goods, we will inspect them and check you have satisfied the conditions under this guarantee. If we are satisfied in our sole discretion that you are eligible for a claim under this guarantee we will accept the goods as a return and notify you accordingly. Where possible, we will process refunds via the same method of payment you used to purchase the goods. Where this is not possible, we will process a refund via another acceptable payment method or discuss your options with you. Returns can take up to 14 days to be received and we will action refunds within 5-days of receipt, but we take no responsibility for any delays due to third party payment gateways or processing. If we are not satisfied in our sole discretion that you are eligible for a claim under this guarantee we will issue you with a Lorna Jane Gift Card for the value of the purchase price instead of a refund.
Please refer to company website for all terms and conditions.
Available on selected items only, and while stocks last. Sale items may be available in full price online at lornajane.com. Sale items purchased from Lorna Jane are considered final sale and can not be exchanged or refunded. No further discounts apply unless specified otherwise. Not in conjunction with any other offer. Sale prices are as marked. Lorna Jane has the right to end or extend offer periods, without notice. Styles and colors may vary between store and online.
Item(s) marked with a Final Sale tag are not eligible for change of mind returns.
To become an Active Elite member and receive the benefits from our Ambassador Program, you must currently be working as a fitness industry professional. Lorna Jane reserves the right to ask for further identification that the customer is currently working in the fitness industry. The benefits of this program including the discount, is for personal use only and cannot be shared with another person or business. A shared benefit or discount will result in the removal from this program.
Once approved for the program, an Actie Elite affiliation will be attached to the approved customer account. When that account is connected to a transaction pre purchase, the discount will automatically apply to the corresponding transaction. There is no discount code required. The discount can be redeemed online at www.lornajane.com. The discount is valid on Full Price product only and cannot be used in conjunction with any other offer.
If there are changes to the details of the approved customer account where the Active Elite affiliation is attached, please connect with Customer Care via Live Chat to update these details for you, All Active Elite members must be opted into our marketing emails. If you have opted out at any stage, this will result if the removal from this program.
Warehouse sale prices are available at selected event locations on the date specified on marketing collateral only.
1. No pass-outs. If you choose to exit the sale you will be required to line up again before entering. 2. Maximum of 20 items per person. 3. No holds or hoarding items for excessive periods of time. 4. Anyone displaying inappropriate behaviour will be asked to exit the sale. (e.g. arguments, aggressive behaviour) 5. Bag check: as a condition of entry, you will be requested to present any bags, parcels, containers, etc before entering. Conditions of Sale 1. No credits, exchanges or returns are available on Lorna Jane warehouse ‘final sale’ product for change of mind unless an item is deemed to contain a fault. 2. Products identified as faulty, defective or marked in any way– depending whether the issue is major or minor – will be provided a refund, exchange or credit for any goods returned within a reasonable timeframe from sale upon proof of purchase. 3. Please choose carefully as items are sold in ‘as is’ condition and some items may contain imperfections and defects. Faulty, defective or marked product which has been identified for your attention by a written notice displayed with the product (including samples and seconds), the respective fault/defect/mark will not be considered when determining whether or not the product is faulty. 4. Lorna Jane reserves the right to determine whether a product is deemed to be faulty, defect or marked and will conduct a production and quality check. 5. Prices are not negotiable based on the condition of an item. 6. Fitting rooms are available to ensure you can choose the correct size. 7. Please refer to the prices on pink signs displayed in each area. 8. New arrival full price stock may get misplaced during the event into the sale stock area. Please note this will not be included in the advertised warehouse sale prices. We do not take liability for misplacement. 9. Gift cards are NOT accepted. 10. Eftpos and cash payment methods available. No amex or diners. 11. No sale is eligible for active living rewards points.
