UNITED STATES

We use UPS to deliver your order and offer shipping options for delivery when shopping with us on www.lornajane.com. 

 

Free Standard Domestic Delivery - Free Shipping with purchases of $99 or more
From dispatch – delivery within 3-10 business days

Standard Domestic Delivery - $12.95 with purchases under $99
From dispatch – delivery within 3-10 business days

Three Day Select Express - $20
From dispatch - delivery within 2-3 business days

Next Day Air Saver Priority - $30
From dispatch - delivery by next business day

Please use a street address in your order as UPS does not deliver to Private Mail Box (PMB), Military Base or PO Box addresses.

 

INTERNATIONAL

If you are ordering on our USA site but sending to an international address, please note that shipping charges are $35 to send to Canada, Mexico and Puerto Rico and $75 to send to the rest of the world. You may also incur import duties/taxes/customs charges in your destination country. This is not part of our delivery charge and we recommend you investigate the import regulations of your country. It is our priority to deliver your order as quickly as possible.
 

ENSURE A SAFE DELIVERY

Please do include a company name if you are requesting a delivery to a business address. Please ensure you are delivering to a safe address where your parcel can not be intercepted, as during Covid-19 courier drivers are not taking signatures on delivery. If a parcel has been signed and accepted on delivery, Lorna Jane will not take responsibility if the signee is fraudulent.
 

ORDER CONFIRMATION

Once an order has been placed you will receive an order confirmation email. Once your order has been dispatched you will receive an emailed invoice followed by an email containing tracking information. Once an order has been placed you cannot amend or cancel your order. Any changes must be completed upon delivery by following our Return Policy
 

RETURN SHIPPING

Lorna Jane does not offer free return shipping. We recommend you use a shipping method whereby you can track your parcel. Please see our Returns and Exchanges Policy for more information.