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Lorna Jane - Move, Nourish, Beleive

Terms of Use

These Terms of Use apply to all websites, subdomains and ecommerce platforms owned or operated by Move Nourish Believe Pty Ltd. and its related companies and affiliates (together "Lorna Jane"), including the following websites:

1. WWW.LORNAJANE.COM 

2. WWW.LORNAJANE.SG 

3. WWW.LORNAJANE.DE

4. WWW.LORNAJANE.COM.AU  

5. WWW.MOVENOURISHBELIEVE.COM 

6. WWW.ACTIVENATIONDAY.COM 

7. WWW.ACTIVELIVING.COM 

8. WWW.NOWMOVEIT.COM 

and any of their subdomains (collectively, the "Sites").

1. Eligibility and Registration

In order to access or use some (or potentially all) of the features on the Sites, you may be required to first register through our online registration process, found here. The Sites' practices governing any resulting collection and use of your personal information that we collect as part of account registration are disclosed in our Privacy Policy. If you are under the age of eighteen (18), or otherwise unable to enter into a binding agreement under applicable laws, then you are not permitted to register as a user, or otherwise use the Sites or submit personal information to us.

2. Your Acceptance of these Terms of Use

Please read these Terms of Use and Lorna Jane's Privacy Policy carefully. By using the Sites you agree to these Terms of Use, and you consent to the collection, use and disclosure of information as described in these Terms of Use and Lorna Jane’s Privacy Policy. If you do not agree to these Terms of Use and Lorna Jane’s Privacy Policy, you must exit the site immediately and discontinue any use of the Sites. If you continue to use the Sites you will be deemed to have agreed to abide by each of the Terms of Use and the Lorna Jane Privacy Policy. Lorna Jane may update these Terms of Use at any time by posting updated Terms of Use on the Sites or by sending registered users an email notice of the changes. You should read the Terms of Use and the Lorna Jane Privacy Policy regularly. If any modification is unacceptable to you, you must immediately cease using the Sites. If you do not cease using the Sites, you will be deemed to have accepted the change. 

These Terms of Use do not alter in any way the terms or conditions of any other agreement you may have with Lorna Jane or its affiliates for other products or services.

Your personal information will be collected, used, processed and disclosed in accordance with the Lorna Jane Privacy Policy, a copy of which is available here. 

3. Terms of Sale

These Terms of Use do not apply to any online commercial transaction made on the Sites. All product sales from the Sites are governed by any terms of sale that may be posted on the relevant Site. You should refer to our TERMS OF SALE to learn more about applicable purchase terms and product warranties, our RETURN POLICY, and our SHIPPING TERMS. By ordering and/or accepting delivery of the products, you agree to be bound by our Terms of Sale. Our Terms of Sale are subject to change without prior notice at any time, in Lorna Jane’s sole discretion so you should review the Terms of Sale each time you make a purchase. Additional information may be found in our FAQ and online shopping sections of the Sites.

4. Use and Restrictions.

The Sites are provided solely as a convenience to you for your personal use. You may access and use the Sites only in accordance with all applicable laws and regulations and with these Terms of Use. While we use reasonable care and skill to minimize the risks that the Sites contain defects and harmful code, internet services are subject to interruption, breakdown, viruses, delays, interception, interference and other errors involving communications networks, computer systems, servers, providers, computer equipment and software. Lorna Jane is unable to make any warranties or representations that you will be able to access the Sites or that your access will be secure or uninterrupted. 

You agree that you will not: (a) resell for commercial purposes products purchased through use of the Sites; (b) resell or make commercial use of the Sites or any Content therein; (c) modify, distribute, transmit, display, perform, reproduce, publish, license, create derivative works of, transfer, or sell any Content; (d) collect or use any product listings or descriptions; (e) use any data mining, robots, or similar data gathering and extraction methods from the Sites; (f) other than for your use of the Sites as expressly permitted in these Terms of Use, access or attempt to access any systems or servers on which the Sites are hosted or modify or alter the Sites in any way; (g) create a false identity or otherwise manipulate identifiers in order to deceive others or disguise the origin of any Submissions or other information transmitted to or via the Sites; (h) use, frame or utilize framing techniques to enclose any Lorna Jane trademark, logo, Content or other proprietary information (including the images found at the Sites, any text or the layout/design of any page or form contained on a page) without Lorna Jane’s express written consent; (i) use any meta tags or any other “hidden text” utilizing a Lorna Jane name, trademark, or product name without Lorna Jane’s express written consent; (j) defame, abuse, harass, use offensive, explicit or obscene language, or otherwise post a Submission not suitable for general viewing; or (k) engage in any unlawful conduct on the Sites.  You further agree to comply with all applicable laws, as well as with the Terms of Use.

Lorna Jane may terminate your permission to use the Sites if you have made any unauthorized use of the Sites. You acknowledge and agree that your unauthorized use of the Sites may also violate applicable laws including copyright laws, trademark laws (including trade dress), and communications regulations and statutes. 

For the purposes of these Terms of Use, "Content" means, collectively, any text, images, graphics, software, source code, object code, apps, specifications, audio files, videos, articles, trademarks, logos and other information or content available through the Sites that are not Submissions (as that term is defined below), including but not limited to the design, structure, selection, coordination, expression, “look and feel” and arrangement of such content.

5. Copyright

The Content on the Sites and the selection and arrangement thereof, are the sole property of Lorna Jane and/or its licensors and are protected from unauthorized copying and dissemination by copyrights that are owned or licensed by Lorna Jane and/or its licensors, trademark, international conventions and other intellectual property laws and may not be used except in accordance with these Terms of Use or with Lorna Jane's express written consent. Other than as necessary for your use of the Sites in accordance with these Terms of Use, Lorna Jane grants no other privileges or rights in the Content to you, and you must keep intact all copyright, trademark and other proprietary notices on the Content. Any Content owned by Lorna Jane's licensors may be subject to additional restrictions. 

Except as expressly provided in these Terms of Use, no part of the Sites or Content may be copied, reproduced, republished, uploaded, posted, publicly displayed, encoded, translated, transmitted or distributed in any way to any other computer, server, website or other medium for publication or distribution or for any commercial enterprise, without Lorna Jane’s express prior written consent.  

Nothing contained on this website should be construed as granting, by implication, estoppel, or otherwise, any license or right to use this website or any information displayed on this website, through the use of framing or otherwise, except: (a) as expressly permitted by these Terms of Use; or (b) with the prior written permission of Lorna Jane or such third party that may own the trademark or copyright of information displayed on this website.

6. Trademark

All trademarks, service marks, trade names, logos and trade dress, whether registered or unregistered (collectively the "Marks") that appear on the Sites are proprietary to Lorna Jane or such Marks' respective owners. You may not display or reproduce the Marks other than with the prior written consent of Lorna Jane. You may not remove or otherwise modify any trademark notices from any Content. The Marks, including LORNA JANE, ACTIVE LIVING and MOVE NOURISH BELIEVE are protected by trademark, trade dress, copyright, and various other intellectual property rights and unfair competition laws in the United States and various other jurisdictions around the world.

7. Cookies

The Sites may make use of cookies. Cookies are an industry standard and most major websites use them. A cookie is a small text file that is used as a means to remember your details. Cookies are designed to improve your experience of the Sites. In some cases, cookies may collect and store personal information about you. If you would like further information about cookies and how we use them, please refer to the Lorna Jane Privacy Policy. 

8. Your Account

If you establish an account with Lorna Jane, you agree you are solely responsible for (i) maintaining the security and confidentiality of your account and your account password; (ii) restricting access to your computer and your account; and (iii) keeping your email address listed on your account current. You are solely responsible and liable for all activities, including, without limitation, all purchases of products and services through the use of the Sites that occur under your account or your account password, unless such activities arise from Lorna Jane’s negligence, willful misconduct, or breach of its obligations under the Privacy Policy or these Terms of Use. You agree to immediately notify Lorna Jane of any unauthorized use of your password or account or any other breach of security by contacting us at the email address set out below.

You acknowledge and agree that Lorna Jane may access, preserve, and disclose your account information, all Submissions (as defined below), all communications to and from you, all information relating to your use of the Sites, and all information relating to the use of the Sites under your account or account password if Lorna Jane is required to do so by law or legal process or if Lorna Jane determines, in its sole discretion, that such action is necessary to protect the rights of Lorna Jane, third parties, and other users of the Sites or for purposes of responding to your request for customer service. Lorna Jane’s right to disclose any such information shall govern over any terms of our Privacy Policy.

9. Electronic Communications

You consent to receive electronic communications from Lorna Jane either in the form of email sent to you at the email address listed on your account or by communications posted on the Sites. 

10. Submissions

You acknowledge that you are responsible for any information that you submit, upload, post or otherwise make available on or through the Sites, including any product reviews, messages, opinions, comments, photos, videos and any other content or material you submit (each a "Submission"). You, and not Lorna Jane, have full responsibility for each such Submission you make, including its legality, reliability and appropriateness. All Submissions must be appropriate for general viewing. Before making a Submission, you must ensure that you either own all intellectual property rights in that Submission or are otherwise in a position to grant a License (as defined below) to Lorna Jane in relation to that Submission. You agree that Lorna Jane is free to use a Submission for the purpose of providing you and others with use of the Sites and their functionality and providing you with the associated products and services, and you grant Lorna Jane a non-exclusive, sub-licensable, transferable, perpetual, irrevocable, worldwide, royalty-free license ("License") to, in any media, whether known or not currently known or invented, use, link to, utilize, publicly perform, publicly display, communicate, reproduce, distribute, edit, adapt, modify, publish and prepare derivative works of the Submission. Lorna Jane is under no obligation to treat Submissions as confidential or proprietary information except pursuant to Lorna Jane's PRIVACY POLICY. Subject only to the licenses granted in these Terms of Use, you retain ownership of any copyright or other intellectual property rights in your Submissions.

You agree not to upload, post or otherwise make available on the Sites any material protected by copyright, trademark, patent, trade secret or any other proprietary right without the express permission of the owner of such copyright, trademark, patent, trade secret or other proprietary right owned by a third party. You bear the burden of determining whether any material is protected by any such right. You will be solely liable for damage resulting from your account, or any infringement of copyrights, trademarks, patents, or other proprietary rights, or any violations of rights of privacy or publicity, or any other harm resulting from any Submission that you make.

You represent and warrant that: (i) you own all Submissions posted by you on or through the Sites or otherwise have the right to grant the Licenses to Lorna Jane set forth in this section, and (ii) your Submission is accurate and not misleading and (iii) the posting of your Submissions on or through the Sites does not violate the privacy rights, publicity rights, trademark rights, copyrights, contract rights or any other rights of any person or entity or violate any applicable law, rule, regulation or order. You agree to pay for all royalties, fees, damages and any other monies owing to any person by reason of a breach of these warranties in relation to any Submissions posted by you to or through the Sites. 

Lorna Jane reserves the right in its sole discretion to (a) terminate your access to your account; (b) terminate your ability to post to the Sites and/or (c) refuse, delete, modify, edit or remove any Submissions; with or without cause and with or without notice, for any reason or no reason, or for any action that Lorna Jane determines is inappropriate or disruptive to the Sites or to any other user of the Sites. Lorna Jane may report to law enforcement authorities any actions that may be illegal, and any reports it receives of such conduct. When legally required or at Lorna Jane's discretion, Lorna Jane will cooperate with law enforcement agencies in any investigation of alleged illegal activity on the Sites or on the Internet.

Lorna Jane takes no responsibility and assumes no liability for any Submissions posted or uploaded by you or any third party, or for any mistakes, defamation, slander, libel, omissions, falsehoods, obscenity, pornography or profanity you may encounter. Lorna Jane is not required to monitor, police or remove any Submissions or other information submitted by you or any other user. If you are concerned about any particular content on our Sites, please CONTACT US. 

11. Modifications and Termination

Lorna Jane may, in its sole discretion and without notice or any further obligation to you, temporarily suspend or permanently discontinue any and all current and future, access to or use of the Sites. Any Content offered or posted on the Sites is subject to modification or discontinuation at any time and from time to time without notice or obligation to you. 

12. Your Consumer Rights

You may have rights under applicable consumer protection legislation, which cannot be excluded, restricted or modified by these Terms of Use (Your Consumer Rights). You can find out more about Your Consumer Rights from federal and state consumer organizations.

Under California Civil Code Section 1789.3, California users are entitled to the following consumer rights notice: This website is provided by Lorna Jane. If you have a question or complaint regarding this website, please contact Customer Service at CUSTOMERSERVICE@LORNAJANE.COM. You may also contact us by writing to 1674 20th Street Santa Monica, CA 90404 United States or via phone 1 800 469 3897. California residents may reach the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs by post at 1625 North Market Blvd., Sacramento, CA 95834 or by telephone at (916) 445-1254 or (800) 952-5210. 

13. Indemnification

You agree to defend, indemnify and hold harmless Lorna Jane, its affiliates and their respective directors, officers, employees and agents against any losses, liabilities, claims, expenses (including attorney’s fees) arising out of your account, your or your authorized users' use of the Sites, your Submissions and any Personal Rights contained therein, and any violation of these Terms of Use, any law or the rights of any third party by you or your authorized users. This indemnity shall not apply to any losses arising directly out of Lorna Jane’s intentional torts, recklessness, gross negligence or negligence. Nothing in this clause is intended to exclude, limit or modify your Consumer Rights, if applicable in your jurisdiction.

14. Links to Third Party Websites

The Sites may contain links to websites and other resources operated by third parties other than Lorna Jane. Such links are provided solely as a convenience to you. Lorna Jane does not control such websites, and is not responsible for the content, products, services or information offered by any third parties. Unless otherwise specified, the inclusion of links to such websites on the Sites does not imply any endorsement of any website or the content, products or services offered, advertised, endorsed or promoted by any third party, or of any company or person. If you decide to access any third-party websites or acquire any third party products or services, you do so entirely at your own risk, and you may be subject to the terms and conditions and the privacy policies imposed by such third parties.

15. Warranties and Disclaimer 

THE SITES, SUBMISSIONS AND ANY CONTENT PROVIDED VIA THE SITES, INCLUDING LINKS, ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITH NO WARRANTY OF ANY KIND. TO THE MAXIMUM EXTENT PERMITTED BY LAW, LORNA JANE DISCLAIMS ALL REPRESENTATIONS, WARRANTIES AND CONDITIONS, EXPRESS OR IMPLIED, WITH RESPECT TO THE SITE, SUBMISSIONS, THE CONTENT AND ANY PRODUCTS OR SERVICES, INCLUDING, WITHOUT LIMITATION, WARRANTIES OR CONDITIONS OF MERCHANTABLE QUALITY, MERCHANTABILITY, DURABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, FREEDOM FROM ERRORS, OMISSIONS, COMPUTER VIRUSES OR OTHER MALICIOUS OR UNAUTHORIZED CODE OR PROGRAMS, AND IMPLIED WARRANTIES OR CONDITIONS ARISING FROM COURSE OF DEALING OR COURSE OF PERFORMANCE. LORNA JANE DOES NOT REPRESENT OR WARRANT THAT THE SITES, SUBMISSIONS, CONTENT OR ANY PRODUCTS, SERVICES OR ANY OTHER INFORMATION ACCESSIBLE VIA THE SITE IS SECURE, ACCURATE, COMPLETE OR CURRENT OR THAT ANY PARTICULAR PRODUCTS OR INVENTORY WILL BE AVAILABLE AT ANY PARTICULAR STORE. AS A CONDITION OF YOUR USE OF THE SITES, YOU WARRANT TO LORNA JANE THAT YOU WILL NOT USE THE SITES FOR ANY PURPOSE THAT IS UNLAWFUL OR PROHIBITED BY THESE TERMS OF USE.

THE SITES MAY CONTAIN TYPOGRAPHICAL ERRORS OR INACCURACIES AND MAY NOT BE COMPLETE OR CURRENT. LORNA JANE RESERVES THE RIGHT TO CORRECT ANY ERRORS, INACCURACIES OR OMISSIONS AND TO CHANGE OR UPDATE INFORMATION AT ANY TIME WITHOUT PRIOR NOTICE. PLEASE NOTE THAT SUCH ERRORS, INACCURACIES OR OMISSIONS MAY RELATE TO PRICING AND AVAILABILITY, AND TO THE EXTENT PERMITTED BY APPLICABLE LAW, LORNA JANE RESERVES THE RIGHT TO CANCEL OR REFUSE TO ACCEPT ANY ORDER PLACED BASED ON INCORRECT PRICING OR AVAILABILITY INFORMATION. WE APOLOGIZE FOR ANY INCONVENIENCE.

ALL PURCHASES MADE ON THE SITES ARE ACCEPTED SUBJECT TO AVAILABILITY. IF AN ITEM BECOMES UNAVAILABLE FOR WHATEVER REASON AFTER AN ORDER IS PLACED, LORNA JANE MAY DECLINE TO ACCEPT YOUR ORDER BY GIVING YOU WRITTEN NOTICE. IN SUCH EVENT, LORNA JANE WILL CONTACT YOU TO ARRANGE FOR A REFUND OR PROVISION OF CREDIT AGAINST FUTURE PURCHASE. AGAIN, WE APOLOGIZE FOR ANY INCONVENIENCE.

IF YOU ARE A RESIDENT OF THE UNITED STATES OF AMERICA, BE ADVISED THAT SOME STATES DO NOT PERMIT LIMITATIONS OR EXCLUSIONS ON WARRANTIES, AND THEREFORE THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU, AND YOU MIGHT HAVE ADDITIONAL RIGHTS.

IN ANY JURISDICTION WHERE ANY APPLICABLE WARRANTIES, DISCLAIMERS AND CONDITIONS CANNOT BE LEGALLY EXCLUDED, NOTHING IN THESE TERMS IS INTENDED TO EXCLUDE, RESTRICT OR MODIFY YOUR CONSUMER RIGHTS.

16. Limitation of Liability

SUBJECT TO THE REMAINDER OF THIS CLAUSE, LORNA JANE AND ITS PARENT, AFFILIATES, SUBSIDIARIES , OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, SUPPLIERS, LICENSORS AND THIRD PARTY PARTNERS WILL NOT BE LIABLE FOR ANY INDIRECT, SPECIAL, PUNITIVE, INCIDENTAL, EXEMPLARY, MULTIPLIED OR CONSEQUENTIAL DAMAGES, LOST PROFITS OR REVENUES OR FAILURE TO REALIZE EXPECTED SAVINGS, OR ANY DAMAGES WHATSOEVER, WHETHER OR NOT SUCH PARTY HAS BEEN PREVIOUSLY ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, WHETHER UNDER CONTRACT, TORT (INCLUDING NEGLIGENCE) OR ANY OTHER THEORY, INCLUDING, WITHOUT LIMITATION, ARISING OUT OF OR IN CONNECTION WITH ANY LOSS OR OTHER DAMAGES IN CONNECTION WITH ANY UNAVAILABILITY OR NONPERFORMANCE OF THE SITES, ERRORS, OMISSIONS, VIRUSES AND MALICIOUS CODE, UNLESS SUCH LOSS OR DAMAGES ARE CAUSED DIRECTLY BY LORNA JANE’S FRAUD, RECKLESSNESS, GROSS NEGLIGENCE OR NEGLIGENCE. THESE LIMITATIONS WILL APPLY NOTWITHSTANDING ANY FAILURE OF ESSENTIAL PURPOSE OF ANY LIMITED REMEDY.

IF A JURISDICTION ALLOWS LIABILITY TO BE LIMITED BUT NOT EXCLUDED, LORNA JANE’S LIABILITY IS LIMITED TO THE MAXIMUM EXTENT PERMITTED.

IF YOU ARE A RESIDENT OF THE UNITED STATES OF AMERICA, BE ADVISED THAT SOME STATES DO NOT PERMIT LIMITATIONS OF LIABILITY, AND THEREFORE THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU, AND YOU MIGHT HAVE ADDITIONAL RIGHTS.

17. Governing Law

These Terms of Use and the relationship between you and Lorna Jane will be governed by the laws of New York without giving effect to principles of conflict of laws of any jurisdiction. The United Nations Convention on Contracts for the International Sale of Goods will not apply in any way to these Terms of Use or to the transactions contemplated by these Terms of Use.

18. Dispute Resolution

ANY DISPUTE, CONTROVERSY OR CLAIM (INCLUDING THOSE BASED ON A FEDERAL OR STATE STATUTE, AND THOSE RELATING TO WHETHER THE DISPUTE, CONTROVERSY OR CLAIM IS ARBITRABLE) ARISING FROM OR RELATING IN ANY WAY TO YOUR ACCOUNT, YOUR USE OF THE SITES, AND YOUR SUBMISSIONS, OR TO ANY PRODUCTS OR SERVICES SOLD OR DISTRIBUTED BY LORNA JANE OR THROUGH THE SITES ("DISPUTE"), WILL BE REFERRED TO AND FINALLY DETERMINED BY BINDING ARBITRATION. 

There is no judge or jury in arbitration.  The arbitrator is empowered to resolve any Dispute between you and Lorna Jane with the same remedies available in court; however, any relief must be individualized to you and shall not affect any other customer.  

By agreeing to arbitration through accepting the Terms of Use, you understand and agree that YOU ARE WAIVING YOUR RIGHTS TO INITIATE, USE OR MAINTAIN OTHER AVAILABLE DISPUTE RESOLUTION PROCESSES, SUCH AS A COURT ACTION OR ADMINISTRATIVE PROCEEDING in any Dispute with Lorna Jane, its subsidiaries and/or affiliates. 

Furthermore, YOU AGREE TO WAIVE THE RIGHT TO A JURY TRIAL, TO ASSERT OR PARTICIPATE IN A CLASS ACTION LAWSUIT (EITHER AS A NAMED PLAINTIFF OR CLASS MEMBER) OR A JOINT OR CONSOLIDATED OR REPRESENTATIVE LAWSUIT OF ANY KIND in any Dispute with Lorna Jane, its subsidiaries and/or affiliates.  

The arbitration will be conducted by the American Arbitration Association ("AAA") in accordance with its Consumer Arbitration Rules, as modified by this arbitration agreement. The AAA Consumer Arbitration Rules are available on the AAA’s website www.adr.org, or by calling the AAA at (800) 778-7879.  The Tribunal will consist of a sole arbitrator.  The place or seat of arbitration will be in New York City.  The language to be used in the arbitral proceedings will be English.  The parties shall share the cost of arbitration equally and bear their own legal fees and costs.  The arbitration proceedings and the decision of the arbitrator will be confidential.  No punitive or exemplary damages shall be awarded by the arbitrator.

The arbitration award will be final and conclusive on the parties and not subject to de novo review or appeal.  The arbitrator's award may be entered and enforced in any court of competent jurisdiction and the party seeking enforcement shall be entitled to an award of all costs, fees and expenses, including attorneys' fees, related to such enforcement.  

ARBITRATION MUST BE ON AN INDIVIDUAL BASIS. THIS MEANS THAT YOU HEREBY WAIVE THE RIGHT TO ASSERT OR PARTICIPATE IN A CLASS ACTION ARBITRATION (EITHER AS A NAMED-PLAINTIFF OR CLASS MEMBER), AND TO ASSERT OR PARTICIPATE IN ANY JOINT OR CONSOLIDATED OR REPRESENTATIVE ARBITRATION OF ANY KIND.  AN ABRITRAL TRIBUNAL MAY NOT CONSOLIDATE AN ARBITRATION COMMENCED UNDER THIS OR ANY OTHER AGREEMENT WITH YOUR CLAIM.

This arbitration agreement and any arbitration shall be governed by the United States Federal Arbitration Act to the exclusion of state law inconsistent therewith.

19. Miscellaneous

If any provision of these Terms of Use is held to be invalid, illegal or unenforceable in any respect under any applicable law or rule in any jurisdiction, such invalidity, illegality or unenforceability (A) will not affect the effectiveness or validity of any provision in any other jurisdiction, and these Terms of Use will be reformed, construed and enforced in such jurisdiction as if such provision had never been contained herein; and (B) will render that provision severable from these Terms of Use and will not affect the validity, legality or enforceability of the remainder of these Terms of Use. 

20. Gift Cards

By purchasing a gift card ("Gift Card") offered by Lorna Jane, you are certifying and representing to Lorna Jane that the activities in connection with which the Gift Cards will be used will comply with these terms and conditions and the terms and conditions found on the back of the Gift Card or included with the Gift Card (collectively the "Gift Card Terms and Conditions"), all applicable laws, rules and regulations, and that the Gift Cards will not be used in any manner that is misleading, deceptive, unfair or otherwise harmful to any person.. 

For full Gift Card terms and conditions, please read the Lorna Jane Gift Card Terms and Conditions applicable in your jurisdiction.

Redemption

Lorna Jane Gift Cards can be redeemed in the following 

Country where Lorna Jane Gift Card was purchased

Where the Lorna Jane Gift Card can be redeemed

Australia

Retail Stores in Australia and online at www.lornajane.com.au

China

Retail stores in China

Europe online

Europe Online at www.lornajane.de

Hong Kong

Retail stores in Hong Kong

Singapore

For cards purchased in Stores - retail Stores in Singapore only

For Gift Cards purchased online – online only at www.lornajane.sg

United States

Retail stores in USA and online at www.lornajane.com

The Gift Card balance will be reduced by the amount of each purchase. If a purchase exceeds the balance, the difference must be paid with cash or other payment method accepted by Lorna Jane.

Balance Inquiries

For balance inquiries, please CONTACT US or visit www.lornajane.com 

Returns

All returns for purchases made with a Lorna Jane Gift Card will result in credit to a Gift Card or issuance of a new Gift Card in the amount of the return.

Our Policies

Gift Cards cannot be returned, resold, transferred for value, redeemed for cash or applied to any other account, except to the extent required by law. Gift Cards cannot be replaced or be redeemed for cash, except where the balance is less than $10 (or its equivalent in local currency) or as otherwise required by law. Gift Cards can only be sold in any amount over $10.00 to a maximum of $1,000. Gift Cards never expire or accrue fees. For Singapore customers, Lorna Jane does not require the approval of the Monetary Authority of Singapore. You are advised to read the full Gift Card Terms and Conditions carefully prior to purchase.

Risk of Loss

The risk of loss and title for Gift Cards pass to the purchaser upon sale. Gift Cards should be treated as cash. We are not responsible if a Gift Card is lost, stolen, destroyed or used without your permission. We cannot trace them or refund a Gift Card after purchase.

Fraud

Lorna Jane will have the right to close a Gift Card account and request alternative forms of payment if Lorna Jane reasonably believes such Gift Card has been fraudulently obtained.

Not for promotional use

Where permitted by law, Lorna Jane Gift Cards may be used as personal or business gifts, but may not be used in connection with any marketing, advertising or other promotional activities (including without limitation via Web sites, Internet advertisements, email, telemarketing, direct mail, newspaper and magazine advertisements, and radio and television broadcasts) without Lorna Jane’s prior written consent.

No affiliation with Lorna Jane

Use of Lorna Jane's name, logo, trade dress (including any image/likeness of the Gift Cards) or trademarks (or those of any of its subsidiaries or affiliates) in connection with the purchase or use of Lorna Jane Gift Cards is strictly prohibited. The use of Lorna Jane Gift Cards in any manner that states or implies that any person, website, business, product or service is endorsed or sponsored by, or otherwise affiliated with Lorna Jane, or any of its subsidiaries or affiliates, is prohibited.

General Terms

When you purchase, receive or redeem a Lorna Jane Gift Card, you agree that the laws of the jurisdiction in which you purchased, or redeemed that Lorna Jane Gift Card will apply. Lorna Jane reserves the right to change the Gift Card Terms and Conditions from time to time in its discretion. All Gift Card Terms and Conditions are applicable to the extent permitted by law.

21. Contact Us

You can contact us by emailing us at: CUSTOMERSERVICE@LORNA JANE.COM or by writing to us at:

Lorna Jane Customer Service

1674 20th Street

Santa Monica, CA

90404

United States

 

These Terms of Use were last updated on 25 July 2016.

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