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Lorna Jane - Move, Nourish, Beleive

This document sets out the terms and conditions of the YogaWorks Industry Card Program, a program exclusively for the use of YogaWorks practicing instructors, provided by Lorna Jane USA, Inc. ("Lorna Jane"). The terms and conditions are intended to protect both you and Lorna Jane and will apply to your membership in the YogaWorks Industry Card Program for so long as you remain a member of the Program. These terms and conditions may be updated by Lorna Jane from time to time as Lorna Jane determines in its sole and reasonable discretion.

Please read this document carefully before joining the YogaWorks Industry Card Program. If you do not understand the terms and conditions of membership as set forth herein, or if you have any questions about the Program, please contact our friendly Lorna Jane Customer Service Team at 1.800.469.3897.

 

MEMBERSHIP AND PARTICIPATION

To be eligible to become a YogaWorks Industry Card holder you must be a current practicing Yoga instructor employed by YogaWorks. The YogaWorks Industry Card benefits are exclusive to the person whose name and signature appears on the Card. This applies when making purchases in-store, online or when using the Lorna Jane Angel Service.

The YogaWorks Industry Card must be activated in store or online at the time of transaction. The customer seeking membership must provide their full customer details and sign the back of the YogaWorks Industry Card. All Members are assigned a membership number. This number will be used for identification purposes by Lorna Jane.

The YogaWorks Industry Card is exclusive to the registered customer details of the YogaWorks cardholder only. The personal ID number located under the barcode on back of the card must be entered at the checkout phase atwww.lornajane.com for redemption. Offer cannot be added after the order has been placed and payment received. YogaWorks Industry Card offer is vaild on full priced merchandise only and is not available in conjunction with any other offer.

You are bound by these terms and conditions upon using and/or signing the Lorna Jane YogaWorks Industry Card. These terms and conditions are deemed to have been accepted and will be binding on a Member upon first use of the YogaWorks Industry Card. The YogaWorks Industry Cards are not debit, credit or charge cards. The YogaWorks Industry Card Program is not loyalty reward program; the Cards are not gift cards or stored value cards and accordingly, there will be no unredeemed balances on the Cards and under no circumstances will the Cards be considered or treated as unclaimed property. YogaWorks Industry Cards are not transferable and at all times remain the property of Lorna Jane.

Lorna Jane may refuse membership to individuals by Lorna Jane at its sole discretion if the membership is deemed to be fraudulent or if the Member has otherwise violated these terms and conditions.

 

BENEFITS AND PROMOTIONS

The current features and benefits of the YogaWorks Industry Card are described below. Lorna Jane may notify you from time to time of additional benefits of the YogaWorks Industry Card via mail, email, SMS, Facebook, other electronic mediums or at a Lorna Jane store. Terms and conditions specific to that promotion should include such details relating (but not limited) to: 

  • The eligible purchases;
  • The period during which an eligible purchase must be made for it to be the subject of the special promotion; and
  • The length of the relevant special promotion term.

Upon qualifying as a YogaWorks Industry Card holder you are entitled to a 20% discount on all full priced Lorna Jane products only. In order to receive this benefit, you must present your card YogaWorks Industry Card in store and advise a Lorna Jane staff member of your YogaWorks Industry Card membership number prior to purchase. Your YogaWorks Industry Card membership number must be entered online or quoted to a Lorna Jane Angel Staff Member when using these services. If you fail to enter your YogaWorks Industry Card membership number prior to checkout at lornajane.com or fail to notify a Lorna Jane Angel of your membership number prior to purchase, the difference cannot be refunded or credited.

Upon qualifying as a YogaWorks Industry Card holder you are also entitled to free shipping on purchases made on www.lornajane.com to U.S.A destination addresses only. This benefit does not apply to purchases made on www.lornajane.com.au or any other international or wholesale Lorna Jane website.

Lorna Jane YogaWorks Card holders may also receive special Birthday Rewards. On your birthday you will receive benefits valid for 30 days from your date of birth. To qualify for Birthday Rewards, your date of birth details must be provided to Lorna Jane upon joining the YogaWorks Industry Card Program. If you fail to provide your date of birth information you will not receive a Birthday Rewards notification via email. This notification email must be presented to a Lorna Jane Staff Member in store, or alternatively, your Birthday Rewards code entered at www.lornajane.com or quoted to a Lorna Jane Angel Staff Member prior to purchase. Your Birthday Rewards may not to be used in conjunction with any other offer.

If Lorna Jane invites you to a special event or YogaWorks exclusive event, your Lorna Jane YogaWorks Industry Card may be required to gain admittance or discount.

All Lorna Jane YogaWorks Industry Cards have an expiration date on the back of the Card. All benefits and special promotions are valid only after your membership is activated and thereafter through the expiration date specified on the YogaWorks Industry Card.

 

CHANGES TO YOGAWORKS INDUSTRY CARD PROGRAM

Lorna Jane reserves the right, at its sole discretion, to make changes to the YogaWorks Industry Card Program at any time, including but not limited to these, terms and conditions, eligibility, membership requirements, rewards or benefits offered through the Program. Lorna Jane further reserves the right to discontinue the YogaWorks Industry Card Program at any time, for any reason, in its sole and absolute discretion.

 

TERMINATION OF MEMBERSHIP

Lorna Jane reserves the right to suspend or terminate your membership in the YogaWorks Industry Card Program if Lorna Jane reasonably believes that you have breached these terms and conditions or are otherwise no longer eligible to participate in the Program.

You may terminate your membership in the YogaWorks Industry Card Program at any time by giving Lorna Jane written notice to: YogaWorks Industry Card 1920 Colorado Avenue, Santa Monica, CA 90404 or by email tocustomerservice@lornajane.com. Upon receiving notice of termination from you (the Member), your YogaWorks Industry Card will be closed.

 

LOST OR STOLEN CARDS

Lorna Jane is not responsible for lost or stolen Cards. You should notify the Lorna Jane Customer Service Team at1.800.469.3897 or customerservice@lornajane.com immediately if your YogaWorks Industry Card is lost or stolen. Lorna Jane is not liable for any delay in replacing YogaWorks Industry Card or for any unauthorized use of a YogaWorks Industry Card.

 

PRIVACY NOTICE

This privacy notice is provided to you by Lorna Jane and contains important information regarding the collection, use, disclosure, security of and access to your personal information in connection with the YogaWorks Industry Card Program. The Program is subject to the terms of Lorna Jane's Privacy Policy which can be viewed at http://www.lornajane.com.au/terms-and-conditions/privacy-policy.

 

COLLECTION OF PERSONAL INFORMATION

The information collected by Lorna Jane includes:

  • Contact Information provided by you to Lorna Jane.
  • Transactional information when you shop using your YogaWorks Industry Card such as the store(s) you shopped at, when you shopped, your purchases, and method of payment.
  • Information that we may gain from other sources relevant to the YogaWorks Industry Card
  • Information you may provide from time to time through contact with the Lorna Jane Customer Service Team or information you provide when using the on the Lorna Jane website.

 

PROTECTION OF PERSONAL INFORMATION

Lorna Jane will take all reasonable steps to ensure your personal information is protected from unauthorized access, misuse, modification and disclosure while stored by Lorna Jane, in a manner consistent with the Lorna Jane Privacy Policy. Keep in mind that Lorna Jane may use your personal information to keep you informed about special promotions, events, product launches and other special offers and discounts, relevant to the YogaWorks Industry Card Program and Lorna Jane products. Lorna Jane may also use your information for research, marketing and product and service development. We will not give or sell this information to any other company for its use in marketing or solicitation.

 

UPDATE YOUR PERSONAL INFORMATION

YogaWorks Industry Card Program Members must advise Lorna Jane of any change of name, address, or other details as soon as the change occurs. Changes to your personal information can be made via email to customerservice@lornajane.com or by calling the Lorna Jane Customer Service team at 1.800.469.3897. You may also write to Lorna Jane at 1920 Colorado Avenue, Santa Monica, CA 90404.

 

GENERAL INFORMATION

Any failure or delay by Lorna Jane in exercising its rights under these terms and conditions does not constitute a waiver of those rights by Lorna Jane. Any waiver by Lorna Jane must be in writing and signed by an authorized officer of Lorna Jane. Lorna Jane reserves the right to terminate the YogaWorks Industry Card Program at any time, for any reason, in its sole and absolute discretion. The YogaWorks Industry Card Program is subject to all applicable federal, state, and local laws and regulations of the United States with venue in Los Angeles County in the State of California.

 

SHORT TERMS AND CONDITIONS PRINTED ON CARD

Conditions Apply. Membership in the YogaWorks Industry Card Program is limited to eligible customers only. The YogaWorks Industry Card may be used by registered Card holders only and is valid in store and online at www.lornajane.com until March 31, 2014. YogaWorks Industry Card must be presented to a Lorna Jane Staff Member or the personal ID number located under the barcode on back of card must be entered at the checkout phase at www.lornajane.com for redemption. The Card may not be presented after the order has been placed and payment received. YogaWorks Industry Card offer is valid on full priced merchandise only. Not valid in conjunction with any other offer. The YogaWorks Industry Card is offered in the USA only.  Call 1.800.469.3897 for eligibility requirements and full terms and conditions.

We hope you love your Lorna Jane garment just as much as we loved creating it for you. Whilst our team are on hand to assist with your selection, ultimately the decision on size and style is up to the customer. We understand that sometimes things don’t go to plan.  When this happens, this is our commitment to you.

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