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Lorna Jane - Move, Nourish, Beleive
Online Holiday Exchange Policy

Full priced merchandise purchased online at www.lornajane.com between the 11.27.17 – 12.24.17 are eligible for our extended Holiday Exchange period until 01.15.18. Proof of purchase is required. Items returned must be unworn, unwashed and unaltered with original tags attached. Lorna Jane does not provide refunds unless a garment or item is considered faulty. All sale items are deemed final sale and cannot be returned or exchanged. Please see Lornajane.com for full terms and conditions.

Place your online orders by Wednesday 13th December to receive your order by Christmas 

 

CURRENT OFFERS
 

 

20% Off Full Priced Product

Conditions apply. Offer valid in one transaction online at lornajane.com from 12/15/2017 - 12/17/2017 only. This offer is not in conjunction with any other offer and is only available while stocks last on full priced merchandise only. Offer not valid when purchasing gift vouchers or on Sale items. The promotional code FESTIVETREAT must be entered at the shopping cart section of the checkout process to redeem this offer online, it cannot be added after the order has been placed and the confirmation email has been sent. No substitutions. Lorna Jane has the right to extend offer periods, without notice.

 

2 For $150 Selected Tights

Conditions apply. Offer valid in one transaction on selected tights i online at www.lornajane.com from 12/11/2017 – 12/14/2017 only or while stocks last. This offer is not in conjunction with any other offer and is only available while stocks last. Valid on selected tights merchandise only. Offer not valid when purchasing gift vouchers or sale items. The promotional code LOVETIGHTS must be entered at the shopping cart section of the checkout process to redeem this offer online, it cannot be added after the order has been placed and the confirmation email has been sent. No substitutions. Lorna Jane has the right to extend offer periods and change promotional item, without notice.

 

Offer - Further 20% Off Sale

Conditions apply. Must be completed in one transaction online at lornajane.com from 12/14/2017 – 12/17/2017 on sale merchandise only. This offer is not in conjunction with any other offer and available while stocks last on sale merchandise. Discount is automatically applied at cart. Offer not valid when purchasing gift vouchers. No substitutions. Lorna Jane has the right to extend offer periods, without notice.

 

20% Off when you buy 2 Selected Sale

Conditions apply. Must be completed in one transaction online at lornajane.com from 12/11/2017 – 12/17/2017 on selected sale merchandise only. This offer is not in conjunction with any other offer and available while stocks last on sale merchandise on page /c-bestofsale. Excludes new to sale. Offer not valid when purchasing gift vouchers. No substitutions. Lorna Jane has the right to extend offer periods, without notice.

 

Wishlist Offer - 15% Off any full price product in your cart

Conditions apply. Offer is available in one transaction online at lornajane.de from 12/12/2017 – 12/18/2017 only or while stocks last. Offer is available on full priced product only. This offer is not in conjunction with any other offer. Offer not valid when purchasing gift vouchers. The promotional code SPOILYOURSELF must be entered at the shopping cart section of the checkout process to redeem this offer online, it cannot be added after the order has been placed and the confirmation email has been sent. No substitutions. Lorna Jane has the right to extend offer periods, without notice.

 

20% Off Sale Tops When You Purchase Any Sale Tights

Conditions apply. Offer valid on selected sale tops (includes; tank, bra, jacket, top only) when you purchase any sale tights online at lornajane.com from 12/07/2017 – 12/11/2017 only, while stocks last. This offer is not in conjunction with any other offer and Flash Offers (including $80.00 jackets). Offer not valid when purchasing gift vouchers. No substitutions The promotional code 20FORYOU must be entered at the shopping cart section of the checkout process to redeem this offer online, it cannot be added after the order has been placed and the confirmation email has been sent. Lorna Jane has the right to extend offer periods, without notice.

 

Flash Offer – Selected Styles Only

Conditions apply. Offer valid in one transaction for items (101627, 051615, 111528, 031630, 0516106, 091649) online at www.lornajane.com from 12/04/2017 until 12/10/2017 only or while stocks last. Prices as marked. No substitutions. This offer is not in conjunction with any other offer. Offer not valid when purchasing gift vouchers. Lorna Jane has the right to extend offer periods, without notice. Final Sale.

 

Celebrating Christmas - $20 off when you spend $100 on full priced product

Conditions apply. Valid in one transaction online at lornajane.com on 12/04/2017 – 12/24/2017 only. Minimum spend $100 on full price merchandise only. This offer is not in conjunction with any other offer and is only available while stocks last. Offer not valid when purchasing gift vouchers. The promotional code GIFT20 must be entered at the shopping cart section of the checkout process to redeem this offer online, it cannot be added after the order has been placed and the confirmation email has been sent. Lorna Jane has the right to extend offer periods, without notice.

 

Maintenance Offer - $30 off when you spend $150 on full priced product

Conditions apply. Valid in one transaction online at lornajane.com on 11/30/2017 from 5.30pm AEST only. Minimum spend $150 on full price merchandise only. This offer is not in conjunction with any other offer and is only available while stocks last, excludes Sports Bras. Offer not valid when purchasing gift vouchers. The promotional code COUNTDOWN must be entered at the shopping cart section of the checkout process to redeem this offer online, it cannot be added after the order has been placed and the confirmation email has been sent. Lorna Jane has the right to extend offer periods, without notice.

 

$80 Selected Sale Jackets

Conditions apply. Offer valid in one transaction on selected sale jackets online at www.lornajane.com from 12/04/2017 until 12/07/2017 only or while stocks last. This offer is not in conjunction with any other offer and is only available while stocks last. Valid on selected sale jackets merchandise on page /c-Flash-Offer only. Discount applied at cart. Offer not valid when purchasing gift vouchers or sale items. No substitutions. Lorna Jane has the right to extend offer periods, without notice.

 

Gift With Purchase – 2018 Diary when you Spend $250 on Full Priced Items

Conditions apply. Valid in one transaction in Lorna Jane Australian Retail stores and online at lornajane.com.au from 12/07/2017 – 12/24/2017 while stocks last with a minimum spend of $250 on full price merchandise only. This offer is not in conjunction with any other offer. Offer not valid when purchasing gift vouchers. The promotional code ACTIVE18 must be entered at the shopping cart section of the checkout process to redeem this offer online, it cannot be added after the order has been placed and the confirmation email has been sent. No substitutions. Lorna Jane has the right to extend offer periods, without notice.

 

Black Friday and Cyber Monday– 50% off Selected Styles

Conditions apply. Offer is available in one transaction online at lornajane.com from 11/24/2017 – 11/28/2017 only while stocks last. Offer is available on selected sale styles only, from seasons 2016 and older. Excludes sale product from 2017 seasons. This offer is not in conjunction with any other offer and excludes purchasing gift cards. 50% off RRP will be reflected on included items - prices as shown. No substitutions. Lorna Jane has the right to extend offer periods, without notice.

 

Black Friday and Cyber Monday – 30% off site wide and instore

Conditions apply. Offer is available site wide in one transaction online at lornajane.com from 11/24/2017 – 11/28/2017 only while stocks last. This offer is available for 30% off full price merchandise and 30% off new to sale styles from 2017 seasons. This offer is not in conjunction with any other offer and excludes gift cards. No other codes or promotions will be available during this time. Discount applied at the shopping cart section of the checkout process to redeem this offer online; it cannot be added after the order has been placed and the confirmation email has been sent. No substitutions. Lorna Jane has the right to extend offer periods, without notice.

 

Free Shipping

Conditions apply. Free shipping valid on online orders online at www.lornajane.com from 11/27/2017 – 12/13/2017 only. No substitutions. Lorna Jane has the right to extend offer periods, without notice. Excludes Active Concierge orders. No substitutions. Lorna Jane has the right to extend offer periods, without notice.

 

Active Living Rewards - Double Points Offer

Conditions apply. Offer is available on full priced merchandise attached to your Active Living Rewards account when purchasing at USA retail stores or online at lornajane.com from 30/10/2017 – 11/12/2017 for Gold Members and 11/11/2017 - 18/11/2017 for Silver and Black members. Offer not valid on shipping, tax and when purchasing gift vouchers. No substitutions. Lorna Jane has the right to extend offer periods, without notice.

 

Make A Wish Event – 11% off full price items site wide, excluding gift cards

Conditions apply. Offer is available on full price items only in one transaction online at lornajane.com from 11/11/2017 – 11/11/2017 only while stocks last. This offer is not in conjunction with any other offer and excludes gift cards. The promotional code LJ11ELEVEN must be entered at the shopping cart section of the checkout process to redeem this offer online; it cannot be added after the order has been placed and the confirmation email has been sent. No substitutions. Lorna Jane has the right to extend offer periods, without notice.

 

Online Warehouse Sale – “Final Sale”

Conditions apply. Not in conjunction with any other offer. Valid online at lornajane.com only from 10/23/2017 - 10/29/2017. Valid on sale merchandise only while stocks last and not valid when purchasing gift vouchers. Discount applied at cart. No credits, exchanges or refunds are available on Lorna Jane warehouse ‘final sale’ product https://www.lornajane.com/c-Sale for change of mind unless an item is deemed to contain a fault. Products identified as faulty, defective or marked in any way– depending whether the issue is major or minor – will be provided with a refund, exchange or credit for any goods returned within a reasonable timeframe from sale upon proof of purchase. Lorna Jane reserves the right to determine whether a product is deemed to be faulty, defected or marked and will conduct a production and quality check. Prices are not negotiable based on the condition of an item. In the interest of hygiene and due to health regulations we cannot accept returns or exchanges on intimates at any time unless the garment is considered faulty. No sale is eligible for Active Living Rewards points. No substitutions. Lorna Jane has the right to extend offer periods, without notice.

Please note: Due to an increase in orders, there may be a delay in the shipping time frame, we apologise for any inconvenience.

 

2 for $100 Selected Sports Bras

Conditions apply. Offer valid in one transaction on selected Sports Bras online at www.lornajane.com from 10/30/2017 – 11/05/2017 only or while stocks last. This offer is not in conjunction with any other offer and is only available while stocks last. Valid on selected sports bra merchandise only on page /c-FlashOffer. Offer not valid when purchasing gift vouchers or sale items. No substitutions. Lorna Jane has the right to extend offer periods, without notice.

 

Buy 3 or more Sale items get 30% OFF

Conditions apply. Not in conjunction with any other offer. Valid online at lornajane.com.au only from 10/04/2017 –11/20/2017. Valid on SALE MERCHANDISE only - while stocks last and not valid when purchasing gift vouchers. The promotional code REG30 for 30% OFF must be entered at the shopping cart section of the checkout process to redeem this offer online, it cannot be added after the order has been placed and the confirmation email has been sent. Lorna Jane has the right to extend offer periods, without notice.

 

Cart Abandonment Email - 20% Off Full Priced Items

Conditions apply. Offer is available on full priced product in one transaction online at lornajane.com only while stocks last. This offer is not in conjunction with any other offer and excludes sale and Flash Offers. Offer not valid when purchasing gift vouchers. The promotional code IWANTITALL must be entered at the shopping cart section of the checkout process to redeem this offer online; it cannot be added after the order has been placed and the confirmation email has been sent. No substitutions. Lorna Jane has the right to extend offer periods, without notice.

 

 

Sale

Available on selected items only, and while stocks last. Sale available in full price Lorna Jane Retail stores and online at lornajane.com.au. No further discounts unless specified otherwise. All minimum spend offers are available on full price merchandise only. Not in conjunction with any other offer. Sale prices are as marked. Lorna Jane has the right to extend offer periods, without notice. Styles and colours may vary between store and online.

 

ONGOING AND AD-HOC PROMOTIONS

 

Sale Available on selected items only from and while stocks last. Sale available in full price Lorna Jane Retail stores and online at lornajane.com. No further discounts unless specified otherwise. All minimum spend offers are available on full price merchandise only. Not in conjunction with any other offer. Outlet prices are as marked. Lorna Jane has the right to extend offer periods, without notice. Styles and colors may vary between store and online. Outlet items purchased from Lorna Jane are considered final sale and cannot be exchanged or refunded. In the interest of hygiene and due to health regulations we cannot accept returns or exchanges on intimates at anytime unless the garment is considered faulty.

 

“Happy Birthday” Promotional Emails

To receive a Birthday Discount entitlement you must provide Lorna Jane with your personal details, including permissions to email you. Birthday Discounts are redeemable in Lorna Jane retail stores or online at www.lornajane.com for a one month period from the time of email receipt and is for a one time use only. To redeem the promotion in store the birthday email must be presented to a Lorna Jane Team Member for verification. Lorna Jane reserves the right to ask for further identification and can refuse service of this offer should fraudulent redemption be suspected.To redeem the promotion online the unique code must be entered at cart prior to payment. If a transaction or order is placed without the provision of this code Lorna Jane cannot adjust the transaction or refund/ credit the variance. This promotion is only available on full price merchandise in any Lorna Jane Retail Store or on www.lornajane.com.

 

Swap Shop Program Conditions apply

Program available in any US based Lorna Jane Retail store and requires a Lorna Jane Team Member’s authorization. Customer items must be surrendered, and credit awarded is only available for immediate exchange on full price merchandise only, with a minimum spend of $100 before tax (excludes outlet). Not in conjunction with any other offer. Maximum of three items for exchange per customer in one Swap Shop transaction within a 24 hour period. Maximum $5 credit awarded per item. Full customer details must be provided. Lorna Jane reserves the right to refuse any item for exchange. Offer of Swap Shop exchange may be terminated at any time by Lorna Jane.

 

GENERAL TERMS AND CONDITIONS

All promotional offers offered via SMS, email, post or by a Lorna Jane Team Member, as authorized by Lorna Jane, are subject to the below conditions. Proof of receipt of promotion must be provided to a Lorna Jane Team Member in store within the validity dates. Any and/or all codes required for redemption when shopping online at www.lornajane.com must be entered at the cart stage online prior to proceeding to payment. If you fail to provide proof of promotion in a Lorna Jane retail store or to enter your promotion code prior to checkout at www.lornajane.com.a the difference cannot be refunded or credited. Promotional discount offerings are not to be used in conjunction with any other offer. Promotional discounts are valid on full priced merchandise only unless otherwise stated. Return of Gift with Purchase or Promotional items If you have qualified for a Gift with purchase, your order must remain above the minimum spend requirements of the applicable offer to allow you to keep your Gift at no cost. If your purchase is returned for a credit note or refund, and your order falls below the minimum promotional spend, the gift must also be returned in its original saleable condition. In the instance that the gift is not returned, the retail price of the gift will be charged to you. If you choose to return your Gift, the postage cost will be incurred by you. Gift with purchase are subject to availability. Subject to any rights you may have at law, they cannot be exchanged or refunded, and a warranty does not apply. Gifts with purchase cannot be redeemed for cash and are only available at time of qualifying purchase.

 

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