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TERMS AND CONDITIONS

This page sets out the Terms and Conditions of Lorna Jane Promotions provided by Lorna Jane USA Inc. These Terms and Conditions are intended to protect you and Lorna Jane USA Inc.; and are applicable to you as the Customer. If you do not understand the below Terms & Conditions, or if you have any questions, please contact Customer Care on 1800 469 3897.

 

PROMOTIONAL OFFERS

All promotional offers offered via SMS, email, post or by a Lorna Jane Team Member, as authorized by Lorna Jane USA Inc., are subject to the below conditions. Proof of receipt of promotion must be provided to a Lorna Jane Team Member in store within the validity dates. Any and/or all codes required for redemption when shopping online at www.lornajane.com must be entered at the cart stage online prior to proceeding to payment. If you fail to provide proof of promotion in a Lorna Jane retail store or to enter your promotion code prior to checkout at www.lornajane.com the difference cannot be refunded or credited after the transaction has been finalized. Promotional discount offerings are not to be used in conjunction with any other offer. Only one promotion can be applied per purchase.

 

20% Off Full Price Last Chance Styles

Conditions apply. Must be completed in one transaction online at lornajane.com on 08/13/2018 - 09/02/2018 or while stocks last. Valid on styles on page /c-Clothing-LastChance only. Not in conjunction with any other offer. Offer not valid when purchasing gift vouchers. Discount applied at cart. No substitutions. Lorna Jane has the right to extend offer periods, without notice.

 

$20 Off Full Price Active Core Stability

Conditions apply. Must be completed in one transaction online at lornajane.com on 08/09/2018 - 08/12/2018 while stocks last. Valid on FULL PRICE TIGHTS WITH ACTIVE CORE STABILITY only. The promotional code LJCORE20 must be entered at the shopping cart section of the checkout process to redeem this offer online, it cannot be added after the order has been placed and the confirmation email has been sent. No substitutions. Lorna Jane has the right to extend offer periods, without notice.

 

Buy 2 Sale Items get 20% Off, Buy 3 or more Sale Items get 30% Off

Conditions apply. Must be completed in one transaction online at lornajane.com only from 08/03/2018 – 08/26/2018 while stocks last. Valid on SALE MERCHANDISE only. Not in conjunction with any other offer and not valid when purchasing gift vouchers. The promotional code BUYNOW30 for 30% OFF or promotional code BUYNOW20 for 20% OFF must be entered at the shopping cart section of the checkout process to redeem this offer online, it cannot be added after the order has been placed and the confirmation email has been sent. No substitutions. Lorna Jane has the right to extend offer periods, without notice.

 

Exclusive Texas offer - Buy 2 or more Items get 20% Off, Buy 3 or more Items get 30% Off

Conditions apply. Must be completed in one transaction online at lornajane.com only from 08/09/2018 – 08/12/2018 while stocks last. Not in conjunction with any other offer and not valid when purchasing gift vouchers. The promotional code supplied to Texas customers must be entered at the shopping cart section of the checkout process to redeem this offer online, it cannot be added after the order has been placed and the confirmation email has been sent. No substitutions. Lorna Jane has the right to extend offer periods, without notice.

 

$40 Sale Bras

Conditions apply. Offer valid in one transaction for Sale Sports Bras only online at www.lornajane.com from 07/30/2018 – 08/05/2018 only or while stocks last. This offer is not in conjunction with any other offer. Offer not valid when purchasing gift vouchers. The promotional code LJBESTBRAS must be entered at the shopping cart section of the checkout process to redeem this offer online, it cannot be added after the order has been placed and the confirmation email has been sent. No substitutions. Lorna Jane has the right to extend offer periods, without notice.

 

$20 Off Full Price Active Core Stability Tights

Conditions apply. Must be completed in one transaction in USA retail stores or online at lornajane.com only from 07/09/2018 - 09/24/2018 while stocks last. Valid on Active Core Stability tight merchandise only. Not in conjunction with any other offer and not valid when purchasing gift vouchers. Code needs to be applied at cart to get discount. It cannot be added after the order has been placed and the confirmation email has been sent. No substitutions. Lorna Jane has the right to extend offer periods, without notice.

 

Receive a $20 gift card to spend on Full Price Active Core Stability Tights

Conditions apply. Must be completed in one transaction in USA retail stores and online at lornajane.com only from 07/09/2018 - 09/24/2018 while stocks last. Valid on Active Core Stability tight merchandise only. Not in conjunction with any other offer and not valid when purchasing gift vouchers. Gift voucher to be used to get discount on full priced Active Core Stability Tights. No substitutions. Lorna Jane has the right to extend offer periods, without notice.

 

August Student Offer – 20% Off Full Price Items

Conditions apply. Must be completed in one transaction online at lornajane.com from 08/01/2018 – 08/31/2018. This offer is not in conjunction with any other offer and available while stocks last on FULL PRICE merchandise. Must present/upload valid student ID on page /activestudent. The promotional code must be entered at the shopping cart section of the checkout process to redeem this offer online, it cannot be added after the order has been placed and the confirmation email has been sent. Offer not valid when purchasing gift vouchers. No substitutions. Lorna Jane has the right to extend offer periods, without notice.

 

Spend $350 on Full Price and Receive Free Everyday Bag

Conditions apply. Offer is available in one transaction on lornajane.com from 07/30/2018 – 08/26/2018 while stocks last with a minimum spend of $350 on FULL PRICE merchandise. This offer is not in conjunction with any other offer. Offer not valid when purchasing gift vouchers. The promotional code LJEVERYDAY must be entered at the shopping cart section of the checkout process to redeem this offer online, it cannot be added after the order has been placed and the confirmation email has been sent. No substitutions. Lorna Jane has the right to extend offer periods, without notice.

 

 

ONGOING AND MISCELLANEOUS PROMOTIONS
 
SALE

Available on selected items only, and while stocks last. Sale items may be available in full price Lorna Jane Retail stores and online at lornajane.com. Sale items purchased from Lorna Jane are considered final sale and can not be exchanged or refunded. No further discounts apply unless specified otherwise. All minimum spend offers are available on full price merchandise only. Not in conjunction with any other offer. Sale prices are as marked. Lorna Jane has the right to extend offer periods, without notice. Styles and colors may vary between store and online.

 

ACTIVE ELITE

To receive an Active Elite discount, the customer must be a fitness industry professional affiliated to our Lorna Jane Active Elite Program. The program discount is redeemable in USA Lorna Jane retail stores or online at www.lornajane.com and not in conjunction with any other offer. To redeem in-store provide your email or phone number to a Lorna Jane Team Member for verification. To redeem online log in using your supplied email address and the discount will automatically apply at the checkout. Please note if you want to purchase an alternative Lorna Jane promotional offer please checkout using our online guest customer profile. Lorna Jane reserves the right to ask for further identification and can refuse service of this offer should fraudulent redemption be suspected. This promotion is only available on full price merchandise and for personal use. The Active Elite membership is valid for 12 months on sign up. The member must maintain a minimum of 3 purchases during the calendar year. On expiry the member can re-apply. For members added prior to August 2018, you must update details to reactivate a new membership discount. For the full policy please read here

 

HAPPY BIRTHDAY EMAILS

To receive a Birthday email you must provide Lorna Jane with your personal details, such as name, address, email and date of birth, including permissions to email you. Birthday Discounts are redeemable in USA Lorna Jane retail stores or online at www.lornajane.com for a one month period from the time of email receipt and is for a one time use only and is not in conjunction with any other offer. To redeem the promotion in store the birthday email must be presented to a Lorna Jane Team Member for verification. Lorna Jane reserves the right to ask for further identification and can refuse service of this offer should fraudulent redemption be suspected. To redeem the promotion online the unique code must be entered at cart prior to payment. If a transaction or order is placed without the provision of this code Lorna Jane cannot adjust the transaction or refund/credit the variance. This promotion is only available on full price merchandise in one transaction in any USA Lorna Jane Retail Store or on www.lornajane.com.

 

WELCOME EMAILS

To receive a Welcome email you must subscribe with Lorna Jane. Welcome discounts are redeemable in USA Lorna Jane retail stores or online at www.lornajane.com for a one month period from the time of email receipt and is for a one time use only and is not in conjunction with any other offer. To redeem the promotion in store the Welcome email must be presented to a Lorna Jane Team Member for verification. Lorna Jane reserves the right to ask for further identification and can refuse service of this offer should fraudulent redemption be suspected. To redeem the promotion online the unique code must be entered at cart prior to payment. If a transaction or order is placed without the provision of this code Lorna Jane cannot adjust the transaction or refund/credit the variance. This promotion is only available on full price merchandise in one transaction in any USA Lorna Jane Retail Store or on www.lornajane.com.

 

BOUNCE BACK CARD OFFERS

Bounce Back card offers are redeemable online at www.lornajane.com till the date published on the card and are for a one time use only. Not in conjunction with any other offer. To redeem the promotion online the unique code on the card must be entered at cart prior to payment. If a transaction or order is placed without the provision of this code Lorna Jane cannot adjust the transaction or refund/credit the variance. Bounce Back card offers are only available on full price merchandise in one transaction on www.lornajane.com.

 

LORNA JANE $500 GIFT VOUCHER – MONTHLY GIVEAWAYS WINNERS

This competition is valid for all Lorna Jane customers who purchase Online and in USA stores. No minimum spend is required to enter. Winner will be drawn at random at the end of each calendar month and notified by phone and name published on lornajane.com. The winner will receive a $500 Lorna Jane gift card, valid in Lorna Jane USA stores and online. The gift card is non-refundable and may not be exchanged for cash. All online purchases automatically go into the draw and in-store purchases are entered when correct contact details are provided.

 

Student Offer 

Conditions apply. Must be completed in one transaction online at lornajane.com from 09/01/2018 – 12/31/2018. This offer is not in conjunction with any other offer and available while stocks last on FULL PRICE merchandise. Must present/upload valid student ID on page /activestudent. The promotional code must be entered at the shopping cart section of the checkout process to redeem this offer online, it cannot be added after the order has been placed and the confirmation email has been sent. Offer not valid when purchasing gift vouchers. No substitutions. Lorna Jane has the right to extend offer periods, without notice.

 

ACTIVE WAREHOUSE SALES - EXTERNAL LOCATIONS

Warehouse sale prices are available at selected event locations on the date specified on marketing collateral only.

Conditions of Entry

1. No passouts. If you choose to exit the sale you will be required to line up again before entering. 2. Maximum of 20 items per person. 3. No holds or hoarding items for excessive periods of time. 4. Anyone displaying inappropriate behaviour will be asked to exit the sale. (e.g. arguments, aggressive behaviour) 5. Bag check: as a condition of entry, you will be requested to present any bags, parcels, containers, etc before entering. Conditions of Sale 1. No credits, exchanges or returns are available on Lorna Jane warehouse ‘final sale’ product for change of mind unless an item is deemed to contain a fault. 2. Products identified as faulty, defective or marked in any way– depending whether the issue is major or minor – will be provided a refund, exchange or credit for any goods returned within a reasonable timeframe from sale upon proof of purchase. 3. Please choose carefully as items are sold in ‘as is’ condition and some items may contain imperfections and defects. Faulty, defective or marked product which has been identified for your attention by a written notice displayed with the product (including samples and seconds), the respective fault/defect/mark will not be considered when determining whether or not the product is faulty. 4. Lorna Jane reserves the right to determine whether a product is deemed to be faulty, defect or marked and will conduct a production and quality check. 5. Prices are not negotiable based on the condition of an item. 6. Fitting rooms are available to ensure you can choose the correct size. 7. Please refer to the prices on pink signs displayed in each area. 8. New arrival full price stock may get misplaced during the event into the sale stock area. Please note this will not be included in the advertised warehouse sale prices. We do not take liability for misplacement. 9. Gift cards are NOT accepted. 10. Eftpos and cash payment methods available. No amex or diners. 11. No sale is eligible for active living rewards points. Please call Customer Care on 1800 469 3897 for more information.

 

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